Tell me what’s actually going on. Not the version for the bank. The number you don’t trust. The argument that comes back every pay period. The thing you quit expecting to fix.

No pitch, no proposal. I read every one of these myself.

Rather just talk? Pick a time. You don’t need to ask first.

Where people usually start:

— Payroll that takes a day it shouldn’t.

— Billing that doesn’t match what happened on the floor.

— Roles nobody wrote down.

— Hiring people, and keeping them.

— Growth that doesn’t break what already works.

— Getting it out of your head and onto paper.

Start anywhere. It’s usually all connected.