Tell me what it actually looks like from where you sit. The number nobody trusts. The argument that eats a day every fortnight. The thing you’ve stopped expecting to fix.

No proposal required. I read these myself.

Where this usually starts:

— Payroll, pay periods, and the fortnight that eats a day

— Billing that matches what actually happened on the floor

— Roles, responsibilities, and pay that competes

— Recruitment, and the development that keeps people

— Growth strategy, change management, client journey

— The documentation that makes it outlast me